BOOKING IN POLICIES
Due to my waiting list, my policies are now stricter and less lenient than they have been in previous years. Although it is a great problem to have (being busy) and I appreciate every one of you choosing to come to me, it also comes with more rearrangements and cancellations, leading to more admin work!
By paying your non refundable booking fee, you are acknowledging you've read the below terms & conditions, are familiar with them, and agree with them. You are also acknowledging you've read the pre-appointment information, the healing process and aftercare information. The pre appointment information and aftercare is extremely important and must be followed for best healed results.
Although I will be as accommodating as I can be as I know things can crop up unannounced, please remember that I get booked up months in advance, so when we set dates for your appointments, please ensure you will be able to attend! Simply changing your mind causes chaos with my diary so make sure you're totally happy to go ahead with any appointment before you book in :)
Booking fees are non refundable under any circumstance and they're required by myself and the studio as they act as insurance for any of the instances below occurring. Please remember that I am self employed so I do not get paid unless you turn up. If you don't turn up or cancel / rearrange without enough notice, I lose income/appointment slots which could have gone to another client, the studio loses income, and other clients are being made to wait longer than necessary.
I really appreciate your interest in booking with me and thank you so much for understanding.
By paying your non refundable booking fee, you are acknowledging you've read the below terms & conditions, are familiar with them, and agree with them. You are also acknowledging you've read the pre-appointment information, the healing process and aftercare information. The pre appointment information and aftercare is extremely important and must be followed for best healed results.
Although I will be as accommodating as I can be as I know things can crop up unannounced, please remember that I get booked up months in advance, so when we set dates for your appointments, please ensure you will be able to attend! Simply changing your mind causes chaos with my diary so make sure you're totally happy to go ahead with any appointment before you book in :)
Booking fees are non refundable under any circumstance and they're required by myself and the studio as they act as insurance for any of the instances below occurring. Please remember that I am self employed so I do not get paid unless you turn up. If you don't turn up or cancel / rearrange without enough notice, I lose income/appointment slots which could have gone to another client, the studio loses income, and other clients are being made to wait longer than necessary.
I really appreciate your interest in booking with me and thank you so much for understanding.
SECURING AN APPOINTMENT & paying @ the studio
Your appointment isn't confirmed until your £50 booking fee (per treatment) has been paid via bank transfer.
The booking fee/s will be deducted from the total price of your treatment/s.
The remaining balance is to be paid in cash at your 1st session please. This is because I split the money with the studio so we unfortunately cannot accept card payments. We also cannot offer payment plans.
Before booking, please ensure you've checked out my work, you're a suitable candidate for the treatments you want, you've read all the info about the treatments you want and are serious about having the treatments done.
The booking fee/s will be deducted from the total price of your treatment/s.
The remaining balance is to be paid in cash at your 1st session please. This is because I split the money with the studio so we unfortunately cannot accept card payments. We also cannot offer payment plans.
Before booking, please ensure you've checked out my work, you're a suitable candidate for the treatments you want, you've read all the info about the treatments you want and are serious about having the treatments done.
CONTACTING ME
If you need assistance on the day of your appointment please call or text me on the number I provide when confirming your appointment. Emails and social media messages don't appear on my phone immediately, so calling or texting is always the best way to get in touch. If I am unreachable, you can call the studio on 0113 242 0413.
CANCELLATIONS & NO SHOWS
Please respect my time as I respect yours. Make sure you're certain you'd like me to be your artist before booking. If you cannot make your appointment for whatever reason, even a little bit of notice is better than none at all and I will always try to help find a solution if it's possible.
Cancellation no matter how much notice - no refund.
No show to your 1st or annual appointment with no call or text - no refund and no rebook.
No show to your included top up with no call or text - no refund and no rebook.
Cancellation no matter how much notice - no refund.
No show to your 1st or annual appointment with no call or text - no refund and no rebook.
No show to your included top up with no call or text - no refund and no rebook.
REARRANGEMENTS
FIRST APPOINTMENTS & ANNUAL TOP UPS
If you rearrange with more than 1 week's notice, this should give me enough time to find another client to fill your appointment. Your booking fee can be transferred to new date once, but we must choose your new date at the time of rearranging. We will most likely need to move your included top up appointment as well if you're a new client.
If you rearrange with less than 1 week's notice - a new booking fee is required to rebook as I may not be able to fill the space and I will therefore have lost out on expected income.
6-8 WEEK INCLUDED TOP UPS
If you rearrange with 1 week's notice, and we can keep your top up within the top up timeframe (6-8 weeks) there will be no charge. If I am unable to move you within the 6-8 week timeframe, we will need to find another appointment further out. Depending on how far out this new appointment is, top up charges may apply based on extra work.
If you rearrange with more than 1 week's notice, this should give me enough time to find another client to fill your appointment. Your booking fee can be transferred to new date once, but we must choose your new date at the time of rearranging. We will most likely need to move your included top up appointment as well if you're a new client.
If you rearrange with less than 1 week's notice - a new booking fee is required to rebook as I may not be able to fill the space and I will therefore have lost out on expected income.
6-8 WEEK INCLUDED TOP UPS
If you rearrange with 1 week's notice, and we can keep your top up within the top up timeframe (6-8 weeks) there will be no charge. If I am unable to move you within the 6-8 week timeframe, we will need to find another appointment further out. Depending on how far out this new appointment is, top up charges may apply based on extra work.
RUNNING LATE
The Corn Exchange is locked by security at 6pm, so I don't have much leeway in between clients. I need to allow time to break down, sanitise, and freshly set up for the next client. If you're more than 15 minutes late to any appointment, regardless of the reason, I will not be able to work with you that day. We will have to reschedule and you will unfortunately lose your booking fee for the missed appointment and will need to pay a new booking fee for your new appointment.
SAFE PRACTICES
For insurance purposes and client/staff safety, we politely ask you attend your appointments alone. We are a busy tattoo and piercing studio, therefore no one under the age of 18 is permitted in the work areas.
If you have any concerns or requirements before your appointments, please let me know in advance so I can prepare for your visit.
If you have any concerns or requirements before your appointments, please let me know in advance so I can prepare for your visit.